Other Information
Please note, during your time in Mombasa you’ll have a representative only during transfers and excursions, not on leisure days. You’ll have a 24/7 contact number during your time in Mombasa.
The transfer time from the airport to your hotel is approximately 4 hours.
You are permitted to take one suitcase per person on the aircraft, which should not exceed 23kg.
When packing for a safari, it's important to keep in mind that you'll be travelling in areas where the terrain may be rough and the weather unpredictable. Therefore, it's essential to pack practical and comfortable clothing suitable for the climate, including sturdy walking shoes or boots, light layers for warm days, and warmer layers for chilly nights.
It's also worth noting that many safari vehicles have limited storage space, so it's best to use soft luggage such as duffel bags or backpacks instead of hard-shell suitcases, which can be difficult to fit into the vehicle.
In addition to clothing, it's important to bring sun protection such as hats, sunglasses, and sunscreen, as well as insect repellent and medication for any specific health needs. Finally, don't forget to pack a good camera and binoculars to capture all the incredible wildlife sightings!
Occasionally, for operational reasons, we may have to change the order of the excursions on your holiday. The final day-by-day itinerary will be confirmed on your Final Travel Documents, which you will receive approximately three weeks prior to your departure.
If you have notified us of any special requirements, please check that they have been noted and acknowledged. This is especially important with any dietary needs you may have.
The majority of our tours involve a certain amount of walking, including a short walk from the coach stop to the town, attraction or venue you're visiting. If you are bringing a wheelchair, please let us know at the time of booking so that appropriate arrangements can be made. In many developing countries access is sometimes not as easy as at home. Should you have walking difficulties, getting around monuments and attractions may be harder and, in some cases, impossible. Should you have any concerns whatsoever please do contact us prior to travel.
Should circumstances require, we reserve the right to accommodate you in alternative hotels, of a similar standard, nearby. Full details of your hotels will be sent with your Final Travel Documents.
In developing countries, road networks are continually being improved and expanded, which can mean that, from time to time, roadworks and rough road surfaces can extend journey times. Some journeys are made on winding mountain roads and passes, which may also slow your journey down, although the scenery usually makes up for it. Many roads do not have separate pavements or safety barriers, and great care should be taken when crossing or walking alongside roads.
Requirements and advice can vary over time, and from person to person, so please contact your GP about eight weeks before your trip to check whether you need any vaccinations or any other preventive measures.
British Citizens require an Electronic Travel Authorisation (ETA) to travel to Kenya, which can be applied for online. We will send you details prior to travel. Passports must be valid for six months from your date of entry into Kenya, and have two adjacent blank pages available for arrival in Kenya.
All travellers to Kenya must purchase mandatory travel insurance. The current price is $45pp, but this is subject to change without notice. This fee is on top of the Electronic Travel Authorisation (ETA) fee, and it must be purchased during the ETA application. Travellers will not be able to complete their ETA application without purchasing the insurance.
You must still have your own personal travel insurance in place.
Visit www.gov.uk/foreign-travel-advice to find out the latest Foreign And Commonwealth Office travel advice for your holiday destination, as well as information about passports and visas.
Holiday code
N2499Holiday provided by Newmarket Holidays (for iTravel Offers)
BOOK WITH CONFIDENCE: This holiday is sold and operated by Newmarket Holidays (ABTOT 5509, ATOL 2325, ABTA V7812), you can be 100% sure that your money is safe.
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